[ Product Description ]

- Product Name

  ‘Dora'

- Product Composition

  * Dora  body / head
  * 14mm glass eyes (random) / eye putty
  * head cap (face protector)
  * Darak's default box

  * fully assembled

- Product Description

- Please remember upon purchase...
  * There are two skin colors: White and Normal

  * There are two Face up Type: A_type and B_type
  * You must select all options before adding to cart. (If you don't want the option added, simply select 'No.')
 
  * For special instructions, please leave a memo in the note section when submitting the order

* Delivery will normally take 30~45 business days from payment.

* Depending on screen resolution of your computer, the item may be in a different color than pictured.

* This is a pre-order doll so it is impossible to cancel or change the order after payment confirmation.

* If shipping damage occurs or if you receive wrong items,
please contact us through Q&A board immediately.
We will deal with your problem as soon as we can.

* The accident must be reported within 7 days upon the package’s arrival.
Customized doll (makeup, sanding or any kinds of change to the doll shape) by customer can’t be returned.

A_Type Face up, A_type Outfit, White Skin

B_Type Face up, B_type Outfit, Normal Skin

A 타입 메이크업, 의상, 로즈 화이트바디  B 타입 메이크업, 의상, 노말바디 (선택시 참고하세요)

다락방 26센티 아이 비교표

공지 사항

·        입금이 확인되면 제작이 시작되는 오더메이드 제품의 특성상, 제작이 시작된 후에는 주문을 취소하거나 환불을 요청하실 수 없습니다.

·        무통장입금 & 가상계좌 결제를 선택하실 경우 입금 기한은 3일입니다. 3일 이후 결제확인이 되지 않을시, 주문이 자동 취소됩니다.

·        표면에 육안으로는 구분이 어려운 작은 점이나 스크래치는 불량이 아닙니다. 

·        제작하면서 생기는 퍼팅라인은 자연스러운 현상이며 불량이 아닙니다. 각 회사마다 퍼팅라인의 자국은 다를 수 있습니다.

·        인형 본체는 수작업으로 제작되어 바디 및 헤드의 좌우가 정확히 대칭을 이루지 않습니다.

·        개인의 컴퓨 터 모니터와 실제 색상과는 약간의 차이가 있음을 알려드립니다.

·        평균 제작 기간은 노 메이크 업 기준으로 4주~5주입니다.

       ·        바디 도장은 사용 빈도수가 많은 관절 부분들은 까임이 있을 수 있습니다.

·        주문량이 많아지거나 명절이 끼어 배송의 어려움이 예상될에는 며칠 더 걸릴 수 있습니다. 이점 양해 바랍니다 .

Payment

▶ Payment

The following payment methods are available:

[Credit/Debit Card]: powered by Eximbay
[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
PayPal does not require you to have an account with them to use their services for credit card payment.               

Shipping

-Shipping method: EMS

-Shipping Area: Worldwide
-Delivery time: 35 - 40 business days from payment
-Important: These are made-to-order items

-Shipping costs:

1.EMS rates (automatically calculated)

Returns & Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:

-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or
-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

- you are returning the items just because of a change of mind (on size, color, etc.)
- the products are damaged due to your mishandling
your return request is not approved by our staff

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.

*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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